The Leo Bancroft Artistic Team is an Award Winning Team and they are all extremely dedicated to their craft. Each team member has been hand picked by Leo to ensure they understand and have what it takes to be successful in the environment he has created. An amazing mix of people that all reflect Leo in some way: some travel the globe for Fashion Week, some educate, and some simply dedicate themselves to a very successful salon life; but all of them inspire.
The Testimonials mean everything to them, Its what they strive for. Please read some of the testimonials provided by our customers on this website and feel free to add one yourself by clicking on the stylists picture, Your feedback and our commitment is why we have been awarded many prestigious GOLD PHAB STANDARD AWARDS for customer service and have been recently voted BEST UK SALON 2012 at the YOUR HAIR AWARDS.
This is the first time I’ve been to this salon and the first time Kristen has done my hair. I wanted hair extensions and they are amazing. I look so different – I’m just thrilled. Kristen listened to what I wanted and understood exactly what I was talking about. I was really nervous before I had them done – but the whole experience has been great.
Such a warm welcome when I went to the salon. I was nervous because it was the first time I had used this salon and I wasn’t sure what to expect. But the receptionist was really warm and welcoming and made me feel at home. The whole salon experience was lovely. It was all very friendly but professional.
Fabulous cut and blow dry. Kristen is extremely glamourous and made me feel a million dollars when I left the salon.
Honor gave me the most wonderful head massage while she was washing my hair. Lovely.
Well, the best highlights I’ve ever had. Hollie is the first person to really understand what I was looking for in colour. She gave me exactly what I wanted and my highlights are perfect. Here’s a girl that totally understands ‘blonde’. I’ve had lots of compliments.
Leah is always smiling and I love her washing my hair. She always offers me a treatment and if the salon isn’t to busy I always ask her to blow dry my hair and she is really good!
Lucy always provides an excellent service. When visiting the salon she will review my current style. If I am happy with this she maintains this. In the past when I have wanted to change my style Lucy has suggested alternatives and recommended ways to achieve this. My hair is fine in texture and Lucy will regularly recommend products, treatments and ways to help me achieve more volume and body in my style. She is always happy to help me maintain my style between visits. Providing alternative ways to style my hair and showing me how to achieve this when I visit the salon.
Lucy is always happy and helpful. She ensures she understands what it is I’m trying to achieve when explaining any changes. When attending a wedding last year I attended the salon the day before. Lucy was happy for me to drop in the next day to refresh my style. Lucy will always check I’m okay whilst my colour is developing. She will always check if there is anything I need. I think Lucy already delivers an excellent service and cannot think of anything at this time she could do to improve this.
Although all the girls are very good Honor gives the best Indian Head massage ever!! Sometimes I even ask if I can have her to take my colour off! She has even dried my hair a couple of times and is really sweet.
Marina is an amazing Receptionist! She recognises my voice on the phone always greets me with a smile and always ensures I get my reminder text so I never miss an appointment. She is very accommodating and always manages to squeeze my appointment in just when I want it.
I cannot tell you how good Ollie actually is at doing my nails! She knows just how I like them and always gives me the nails that I want. She is excellent company and having my nails done in the salon is a real pleasure.
Steve is the best hairdresser I have ever been to. He takes his time he listens and he gives me the best Blow dry ever. I have very difficult hair and wouldnt trust anyone else with it. I have been a loyal client of Steve’s for 4 years he is amazing at hair up and made my wedding hair look incredible. I genuine guy with a real passion for hair. love him and he never lets me down.
WOW! Abbie over the last year has completely transformed my look and I couldn’t be happier. I used to have my hair done locally and was recommended to see her. Best recommendation I have ever had. The thing I like the most about Abbey is unlike most hairdressers she is consistant, and that is so important to me. My hair is in amazing condition, I love the cut and colour and would definitely recommend her to anyone.
Just had my haircut and coloured by Abbie for the first time! She is lovely and the salon is amazing!! I will definitely recommend her. I had my hair highlighted and cut I am really fussy about my hair and I love it! Abbie listens!!! Re booked.
Amazing Colourist!! The best colour I have ever had.
When I first went to Megan my hair was over processed and brittle and I was very concerned. Megan took time to assess my hair with a genuine appreciation for how I was feeling. She made me feel comfortable , less embarrassed and pointed out how it was just the top section of the hair. did not use straighteners but I had been unwell and was having my hair coloured at another hair salon every 3 weeks. Megan advised me on a treatment course immediately ; explaining that it would take time but like antibiotics the right shampoo, conditioner , regular treatments and careful colouring to avoid over processing would turn my hair’s condition around. She was right. Every visit to Megan encouraged me more as each time she was assessing my hair and advising me further . Basically , she was committed to me and to getting my hair back to good health. I have very thick hair and she is one of the few hair dressers to know how to cut my hair and helped me to grow it long again. I followed her careful advice and as my hair returned back to health I thanked my lucky stars for being booked with her for my first ever visit to the salon. She has since continued to cut and colour my hair and now my 16 year old daughter too enjoys her colouring and cutting services. Her product knowledge is impressive , right down to how much shampoo to use etc. Her own style and turnout is to be admired and must instill confidence in all her clients. I have seen her treat everyone the same. She builds long term relationships with her clients and her personality is infectious.
I think the above explains it all. What has impressed me is that even though my hair is back to full health she will still take the sane care and offer advice as to which shampoos to use , what treatment to try and even has knowledge on products not sold in the salon and can advise for or against them. I can come in for a blow dry and she will still take the same time to consult me first before my shampoo….even suggesting that I bring a cut forward as my style looks like it is going out of shape etc. I have found most hair dressers after a time get complacent or stop offering style advice etc. Megan is always full of fresh ideas or enthusing of another cut or colour etc that she may have done. If she was a chef she would be a ‘ master chef’. I can not see how she can improve on the service that I have continued to consistently receive. I just wish that I could see her more if she continues as she is …she will have no competitors.
Holly is an angel, The loveliest hairdresser and person I have met. She is so thoughtful of what I want and I always leave the salon smiling. She is a pleasure to spend time with, My highlights are the best I have ever had and I have tried many top London Salons including Charles Worthington and John Frieda. Holly is the best value for money when it comes to colour that I have found in a long time and I will never go anywhere else. Simply the best set of highlights EVER.
Tom is a colour GOD!!!! He has totally transformed my hair, everyone loves it and I look 10 Years younger! You must try him!
I am very loyal to Tom, he totally understands what I want and I totally trust him as he listens to me! I love the salon and Tom has such a lovely way about him, He has amazing colour knowledge and my hair has never been better! through out the years I have been many different colours! and it has never been to much to ask. He takes great care in what he does and I genuinely feel like he cares about me and my hair. x
Kirstie is an amazing person and asset to this business! Nothing is ever to much trouble for her, you can clearly see that all the team listen and respect her. I f you ever have any problems with this salon which is rare!!!! Kirstie is the one to talk to. An amazing business woman and as a client I know that she is making this salon better and better all the time!
Chloe is a natural. She is lovely and I am very happy with my hair. I have been to top London salons, nothing phases her andI am always delighted with the end result. She always advises me on what to buy to keep my hair in top condition, I love my colour and cut and despite being at entry level on the price list I would and have recommended her to everyone and anyone. Chloe is a real asset to this salon.
Kristen shows expertise that I have not encountered for a very long time. I have had a variety of styles, cuts, colour and hair extensions with her and the end results have always been amazing. Her knowledge, skills and advice are beyond the top end of the scale and I am always an extremely satisfied client. Kristen has a very likable personality and exudes professionalism at all times. I would be very upset to lose her as a hairdresser and also feel that if I moved far away, I would happily make the journey for my hair as my trust in her ability is immense.
What more can I say! Kristen is a ‘one-off’ She is set apart from other professionals I have seen (some being top London salons) purely because of her talents in this field which are superior in every way. It is very clear she adores what she does and her creativity shines through, nothing phases her and the end results are always perfect thus leaving a very happy satisfied confident client.. I feel there is absolutely nothing she could do to improve upon her services in respect of competitors as she has mastered her field exceptionally.
In my opinion Hannah is world class when it comes to colouring hair. I have in the past with other colorists been very disappointed or at best felt my colour was “ok” which has made me nervous about having colour. Hannah is always thorough during our consultations when choosing or tweaking my hair colour and will take time explaining why a colour will work or not work and will advise me accordingly. Together with her clever questioning and her positive attitude I can honestly say I have never been disappointed. I am of any age where I feel I’m too old for mistakes but still like to feel I’m up to date but in a “groomed” way. She will give me tips and advice for not only maintaining my colour and cut but also what can be done in the future to keep it relevant for my age and up to date.
I have never before had a colourist/stylist who will make the time and effort to get to know me., my personal style, personality and then tailor my hair accordingly. Simple techniques such as when we are talking about a change of style or colour she will consult me before I am gowned. I sure this must give her an Insight into my everyday style and how I like to dress. Also she asks me what I like or dislike about my hair.I feel I am very lucky to have found Hannah who I trust implicitly with my style and colour. When talking with my friends and family when it comes to colouring hair it is the maintenance that puts lots of people off. Therefore not so much for myself but for other clients who would like the “Hannah” experience it would be great if they could find a way of letting them enjoy her services but maybe Hannah could train another colourist in her techniques to keep the maintenance costs more manageable.
On my very first visit, I had long, untidy matt almost black hair,with a tremendous build up of colour. Hannah gave me a total new look that day. I had my hair dramatically cut into a chic bob and colour lifted to a lovely chestnut. I instantly felt like a different person and younger!My hair always looks nice despite being very grey. Hannah always asks whether I am happy with the colour and gives me advice on appropriate products to maintain the colour and texture of my hair. I never feel rushed with Hannah, she always allows time for discussion. if my hair has lightened on holiday, she would always be happy to fit me in for a refresh. I feel I could always ask Hannah any question regarding my hair and she would know the answer.
With my previous stylist, I had a minor irritation with the colour product and wanted advice on whether I should change product, etc. I was told I may have to go grey gracefully!Not what I wanted to hear at age 43. I am certain Hannah would always try different techniques, products etc to maintain my hair colour. Hannah has also taken the time to explain everything about the process of hair colouring, how it works and the science behind it. She knows exactly what she is talking about and conveys the information with great skill. I have also had previous experience of stylists literally slopping on colour. Hannah always takes great care to protect skin and clothes. If I could afford to, I would always have Hannah to complete my whole look, colour cut and styling however I visit the salon every 4 weeks and sometimes just have my colour followed by rough dry to keep cost down. I receive a text to remind me of my appointment, perhaps a similar follow up call from Hannah would be great after each visit, this would definitely set the salon aside from others.
In my opinion Hannah is world class when it comes to colouring hair. I have in the past with other colorists been very disappointed or at best felt my colour was “ok” which has made me nervous about having colour. Hannah is always thorough during our consultations when choosing or tweaking my hair colour and will take time explaining why a colour will work or not work and will advise me accordingly. Together with her clever questioning and her positive attitude I can honestly say I have never been disappointed. I am of any age where I feel I’m too old for mistakes but still like to feel I’m up to date but in a “groomed” way. She will give me tips and advice for not only maintaining my colour and cut but also what can be done in the future to keep it relevant for my age and up to date.
I have never before had a colourist/stylist who will make the time and effort to get to know me., my personal style, personality and then tailor my hair accordingly. Simple techniques such as when we are talking about a change of style or colour she will consult me before I am gowned. I sure this must give her an Insight into my everyday style and how I like to dress. Also she asks me what I like or dislike about my hair.I feel I am very lucky to have found Hannah who I trust implicitly with my style and colour. When talking with my friends and family when it comes to colouring hair it is the maintenance that puts lots of people off. Therefore not so much for myself but for other clients who would like the “Hannah” experience it would be great if they could find a way of letting them enjoy her services but maybe Hannah could train another colourist in her techniques to keep the maintenance costs more manageable.
Thank You Kirstie for helping me organise mine and my wife’s appointments. I get the feeling that you really are the heart beat of the salon when it comes to organisation so Thank You 10 out of 10!
Thank You Kirstie for helping me organise mine and my wife’s appointments. I get the feeling that you really are the heart beat of the salon when it comes to organisation so Thank You 10 out of 10!
Leo really “gets” women and their hair and how important it is to them. The thing he does best is LISTEN – so many hairdressers don’t. Once he’s listened to what you want he’s full of passion & enthusiasm if he thinks the style will suit you, but gently guides you away from it if if he doesn’t! He’ll come up with a style as close to it as possible though. He totally understands how busy women are so he’ll create easy to manage styles that can be cranked up with some product for the evening. He sees his clients as people – not just a haircut.
Leo really “gets” women and their hair and how important it is to them. The thing he does best is LISTEN – so many hairdressers don’t. Once he’s listened to what you want he’s full of passion & enthusiasm if he thinks the style will suit you, but gently guides you away from it if if he doesn’t! He’ll come up with a style as close to it as possible though. He totally understands how busy women are so he’ll create easy to manage styles that can be cranked up with some product for the evening. He sees his clients as people – not just a haircut.
I absolutely Love the way Steve does my hair! He is so sweet takes his time and always listens to what I want. I love listening to his fashionista stories and you can tell in his skills that he is well traveled x would recommend him to all xxx
You’re the best.
”Leo really “gets” women and their hair and how important it is to them. The thing he does best is LISTEN – so many hairdressers don’t. Once he’s listened to what you want he’s full of passion & enthusiasm if he thinks the style will suit you, but gently guides you away from it if if he doesn’t! He’ll come up with a style as close to it as possible though. He totally understands how busy women are so he’ll create easy to manage styles that can be cranked up with some product for the evening. He sees his clients as people – not just a haircut.?
The thing I love most about Leo is his passion for hair! You can see that he loves his work. He’s always looking at how he can move forward and keep abreast of all the latest trends and styles. That makes me feel with him I’ll never be stuck in a rut with my hair – he gives me confidence to try a new look”.
Had a great cut from Hannah! I’m really pleased. Now I’m ready for my big date.
