Susan Mayfair 6 months ago

When I first went to Megan my hair was over processed and brittle and I was very concerned. Megan took time to assess my hair with a genuine appreciation for how I was feeling. She made me feel comfortable , less embarrassed and pointed out how it was just the top section of the hair. did not use straighteners but I had been unwell and was having my hair coloured at another hair salon every 3 weeks. Megan advised me on a treatment course immediately ; explaining that it would take time but like antibiotics the right shampoo, conditioner , regular treatments and careful colouring to avoid over processing would turn my hair’s condition around. She was right. Every visit to Megan encouraged me more as each time she was assessing my hair and advising me further . Basically , she was committed to me and to getting my hair back to good health. I have very thick hair and she is one of the few hair dressers to know how to cut my hair and helped me to grow it long again. I followed her careful advice and as my hair returned back to health I thanked my lucky stars for being booked with her for my first ever visit to the salon. She has since continued to cut and colour my hair and now my 16 year old daughter too enjoys her colouring and cutting services. Her product knowledge is impressive , right down to how much shampoo to use etc. Her own style and turnout is to be admired and must instill confidence in all her clients. I have seen her treat everyone the same. She builds long term relationships with her clients and her personality is infectious.

I think the above explains it all. What has impressed me is that even though my hair is back to full health she will still take the sane care and offer advice as to which shampoos to use , what treatment to try and even has knowledge on products not sold in the salon and can advise for or against them. I can come in for a blow dry and she will still take the same time to consult me first before my shampoo….even suggesting that I bring a cut forward as my style looks like it is going out of shape etc. I have found most hair dressers after a time get complacent or stop offering style advice etc. Megan is always full of fresh ideas or enthusing of another cut or colour etc that she may have done. If she was a chef she would be a ‘ master chef’. I can not see how she can improve on the service that I have continued to consistently receive. I just wish that I could see her more if she continues as she is …she will have no competitors.